Besides being able to create different channels for different projects, topics or teams, you can also contact members of your workspace or invited members of other associations through direct and group messages.
This direct and group messaging section would work very similarly to WhatsApp.
- Direct messages: Allow you to engage in a private conversation with anyone in your workspace or in a shared channel with another association.
- Group Chats: Like direct messages, but in this case you can create a group chat with several people in your workspace, so that you can send the same message to several people at the same time.
In both cases and channels, Slack allows you to save important messages, files received or sent, and even to open a thread within each message, allowing you to respond individually to messages without losing the main conversation in the chat.