As already mentioned in the course, the use of channels can come in handy when creating a workflow. Here are some tips and best practices on how to use them.

• Use open channels as much as possible to increase access to shared information in your workspace.
• Make sure that the channels you create or maintain have a clear description and theme so that employees understand their function. 
• To ensure that conversations are organised, use threads. Discover other ways to collaborate effectively in channels.
• Archive channels when you no longer need them.