Course Content
Introduction to Slack (5 minutes)
In this section, learners will be introduced to Slack and its features. The instructor will provide an overview of the benefits of using Slack for communication and collaboration, and explain how it can be used to improve productivity.
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What is Slack?
What are its features?
Getting Started with Slack (10 minutes)
This section will provide step-by-step instructions for creating a Slack account, signing in, and navigating the Slack interface. Learners will also learn how to join or create a Slack workspace, which is the virtual space where team members can communicate and collaborate.
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Creating a Slack account
First Steps in Slack
How to use Slack (30 minutes)
In this section we will discuss how the Slack interface works in its different parts, sidebar, messages, channels and navigation bar.
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Sidebar
Channels
Message Field
Navigation Bar
Understanding Channels (20 minutes)
Channels are one of the key features of Slack, and in this section, learners will learn how they work. The instructor will explain what channels are, their purpose, and best practices for creating and managing channels. Learners will also learn how to use channels to organize discussions and keep conversations focused.
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Channel Strengths
Channel types
Advice on channels and best practices
Communication (20 minutes)
In this section, learners will learn how to send direct messages to individuals or groups, and how to create and participate in group chats. The instructor will also provide best practices for communication in direct messages and group chats, such as using clear and concise language, and avoiding jargon.
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Direct Messages and Group Chats
Message functions
Effective Communication
Collaborating with Slack Apps and Bots (25 minutes)
Slack apps and bots can help teams automate workflows and streamline tasks. In this section, learners will learn what Slack apps and bots are, how to find and install them, and how to use them to collaborate more effectively.
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Apps
How to integrate Apps
Workflows (30 minutes)
Workflows are multi-step tasks or automated processes, without the need for code, that start in your Slack workspace. They run directly in Slack and automate tasks in your workspace and connect with other tools and services.
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Managing workflows
Workflow Builder Glossary
How to set up a workflow
How to publish a workflow
How to add steps to a workflow
Advanced Features and Tips (15 minutes)
This section will cover some of the more advanced features of Slack, such as using advanced search and filtering, keyboard shortcuts for faster navigation, and tips for using Slack as a project management tool
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Search and Filters
Keyboard Shortcuts
Tips for using Slack as a project management tool
Is Slack free?
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Is Slack free to use?
Getting started with Slack
About Lesson

Slack offers more than 2,000 integrations that you can install to customise and shape your Slack experience so it’s right for you. Explaining all of them would take a whole other course, so here we’ll mention the top apps for different categories.

  • ServiceNow: Easily submit, manage, and collaborate on Incidents, IT service requests and more with the ServiceNow
  • Monday: is a Work OS that powers teams to run projects and processes with confidence.  It’s a flexible platform that enables teams to manage work, meet deadlines, and build a culture of accountability and inclusion.
  • Zoom: Start Zoom Meetings and make Zoom Phone calls with flawless video, crystal clear audio, and instant screen sharing from any Slack channel, private group, or direct message using the /zoom slash command.
  • Google Calendar: From viewing your daily schedule or receiving up-to-the-minute reminders, keep your calendar top of mind without leaving Slack.
  • Google Drive: Create new Google Docs, Presentations and Spreadsheets; Import an existing file from Google Drive into a channel or direct message; Search directly in Google Drive files shared in Slack…
  • OneDrive: Search, share and preview your OneDrive or SharePoint Online files right from Slack. Then automatically adjust permissions so the right team members have the right access.
  • Gmail: Keep conversations moving forward by bringing context from an email into a Slack channel or direct message with the Slack for Gmail.
  • Simple Poll: Quickly create a poll or survey and get your team’s thoughts in minutes. Make it easy for your team to share their opinions with minimal interruptions.
  • Zapier: Zapier automatically moves info between Slack and the other apps you use every day, so you can focus on your most important work.
    Zapier supports thousands of apps like Gmail, HubSpot, Typeform, and more. In just a few minutes, you can set up automated workflows (we call them Zaps) that turn Slack into your team’s command center.
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