Communication in an organisation, as in life, is very important, so here are some tips that can help you to maintain a clean flow of conversation.

• Make correct use of capital letters.
• Use punctuation marks (commas, full stops, exclamations…).
• Structure what you want to write. A clear and concise message helps more than a long text.
• Use text personalisation (bold, italics, bullets, etc.) to stylise your message.
• The use of emojis gives more visibility to your message (depending on the content of your message, use them responsibly).
• Reactions to messages often help to close conversations.
• Highlight the key points of your message.
• Use channels to communicate effectively on different topics, projects, etc.
• Add files to your message to make it easier to understand.
• Create conversation threads in messages to keep the initial conversation clean.
• Make use of audio and video clips to make the message more personal or to help you with an explanation.
• Remember that you have the Board option to discuss issues via call or video call.
• Save important messages or anchor them to the conversation to make it easier to find them in the future.
• Mention the people to whom the message is addressed.
• Try to resolve conflicts, not create them. Always congratulate in public, correct in private.